UPDATE 3/27/2018
I'm always the first to admit when im wrong and today I was proven wrong. I was only in contact with Chris, not Vargas and because of that Vargas didnt know what was going on. After he found out he personally reached out to me and offered to update the turbos for free. I told him if he tares it apart and it was not the defect and it was my fault then I'll pay the $1000 to fix it, he still declined that offer.
I let my anger get the best of me and I should have reached out to him directly instead of letting all the bad online complaints get the best of me and judge him before actually speaking to him. I based everything off the internet posts and my communication with chris. Vargas has gone above and beyond what you could have asked for in regards to customer service, especially considering all of the circumstances. I just wanted to let everyone know, and he'll be getting these turbos here soon.
I'd also like to put a disclaimer up, I'm doing this out of my own free will, he never asked me to be silent or asked me to not tell anyone. He also didnt tell me that he'll fix them if i changed my review and make him look good. You can view him anyway you'd like we all have our own opionions, but my post is a geniune response considering how childish i was acting (which is easy to do on the internet).
I'm always the first to admit when im wrong and today I was proven wrong. I was only in contact with Chris, not Vargas and because of that Vargas didnt know what was going on. After he found out he personally reached out to me and offered to update the turbos for free. I told him if he tares it apart and it was not the defect and it was my fault then I'll pay the $1000 to fix it, he still declined that offer.
I let my anger get the best of me and I should have reached out to him directly instead of letting all the bad online complaints get the best of me and judge him before actually speaking to him. I based everything off the internet posts and my communication with chris. Vargas has gone above and beyond what you could have asked for in regards to customer service, especially considering all of the circumstances. I just wanted to let everyone know, and he'll be getting these turbos here soon.
I'd also like to put a disclaimer up, I'm doing this out of my own free will, he never asked me to be silent or asked me to not tell anyone. He also didnt tell me that he'll fix them if i changed my review and make him look good. You can view him anyway you'd like we all have our own opionions, but my post is a geniune response considering how childish i was acting (which is easy to do on the internet).
I'm creating this thread as a review for these turbos. After my very recent experience i have learned alot about VTT. This review is based on my experience so you can make your own judgements and adult decisions all on your own.
1) Original owner bought turbos on 3/2/2016.
2) He drove it 4k miles a year since it was a summer car.
3) In Jan 2018 I aquired the car from him. Turbos had 8k miles on them.
4) I picked up the car in the upper east coast, drove about 1500 miles highway from there back home with the added road trip. (visted MA, NY, Washington ect...).
5) I drove the car for about another 600 or so miles with a few pulls here and there for log testing and tune adjustments. Then on a random day we take a trip to disney and after driving home this is aparently the drive when the GC turbos blew (keep in mind there was alot of traffic on I4 like it always it because of the big long construction project and the speedlimit is 50mph).
6) At the time i didnt even realize there was a problem with the car. It wasnt until i got I got home I noticed smoke from the tail pipes, and i was confused as hell but thats when it made me think it was turbo related or engine related.
7) I posted up on e90post for some help to diagnoise the problem to get my car up and running again.
8) After some tests the compression passed with all results in the 170+ range.
9) I contacted chris for some help looking for a boost leak and did a boost leak test to make sure all piping was secure. Everything passed a 20+ psi, no leaks on the outlet side just some on the inlets, but thats normal since the intake side isnt supposed to hold boost.
10) Pulled the downpipes and saw the busted turbos.
11) I contacted Chris and he told me they were out of warranty and only offered to repair them for $1000.
12) I then did some research on the whole GC turbo stuff and found alot of distrubing results. On Jan 30th, 2018 Vargas addmitted to the turbos having a defective exhaust turbine and offered free repairs. Chris would not honor vargas's word and give the free repair, instead he says the turbos are 2 years old, and im the second owner and bashing him online isnt going to help.
13) I have been in contact with the previous owner and he said Varags never reached out and he never had any idea that they were defective, had it known he would have gotten them fixed as soon as the fix was availible because flying turbo parts and and engines dont mix since you can easily blow your engine. He was actually quite shocked that no one ever reached out.
14) They still havnt reached out and are hoping this problem with magically go away. I've already called my losses on this and moving on, but im in contact with my lawyer and were going to spend time looking over all the facts, all his posts (all backed up since his posts are a legal binding) and all legal action that can be taken, he also suggest that i take it to a turbo specialist for an affidavit on the failure. I never intended to hurt vargas and his company, but if you're selling defective product then offer up a free repair and refuse to honor that repair because the turbos are 2 years old, or its swiched hands because they offered the free repair to late when the original owner never had a chance then your very dishonest and are looking for every excuse to not cover the product. This means that anyone who buys Vargas products are 100% screwed no matter what, Defect or not after your 365 days goes by even if a defect is found years later.
15) If you want read it all, just head on over to e90post. I fully expect to hear more of, its your fault, you installed them wrong, you overspun them, upgrading your intercooler destroyed them ect... You can make up your own mind, Vargas addmitted to the defect and thats exactly what you see, the damage is limited to the fins and what ever else was caused after the fins broke off and went into the turbos.
16) I would like to add on a positive note, that when the GC turbos worked the car ran really well and sounded and felt awsome. The spool was awsome and had given the opertunity for a repair cost that was fair i would have be happy to use them again. I dont expect them to change there minds becuase its not easy being good on moral side of life, by doing whats right (which is what brings customers back). I also hope the 2.0 versions are more reliable and fixed; however, if they really belived this to be the case why wasnt the warranty increased to 3 years as a show of confidance?
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