It is not that I do not agree with you on the business practice aspects, but I can say I've never orchestrated a Class Action Lawsuit against them either (which is more than I can say for them).
At any rate at least we can agree on the obviously poor manufacturing, and now the people have another bit of information to work with to make more intelligent decisions (and actually hear about their problems STILL not being cured years upon years later).
Rob
I'm actually disagreeing with you on the poor manufacturing point, I said it that way in reference to your opinion. I've done a handful of VTT setups and all have been without issue for the past 2-3 years.
I've never had one single issue with Tony. My 335 was a 1/07 build and I've been wrenching on them as a side gig(went full time for a little bit) since then. Nearly 12 years. We may have had a slight disagreement on one thing in the very beginning, but once I showed him my experience and that I wasn't just some DIY noob at home with the boost cranked to the moon, it was very quickly resolved.
I'll put it out here now. I've had 3 instances where something of his broke. Mind you this was all very early in product release stage.
-the original first batch of silicone outlets. One of them ripped. Showed Tony, had a new one at my shop the very next afternoon.
-one of the very first double barrel shotgun kits. The plastic tee used in the Y-feed collapsed from heat and leaked. Mind you the revision had already been well out by this point when I got around to installing the kit (nearly a year and a half later). Tony apologized, and again the new line was at my doorstep in 24 hours.
My GC 1.0s. I had mine custom tailored with an EGT bung in each bank to monitor them for airstrip runs and tuning (again I was one of the original orders, prolly within the first 10 made) One of them was welded on upside down. No biggie, dremeled it off and had my buddy Tig Weld it back the correct way.
Tony has never given me the run around at all, he has no reason to. I can vouch for customers trying to perhaps pull the wool over his eyes when it comes to failed products (I've had customers try to do the same to me), but there's always 3 sides to every story.
Ok for real now, enough from me.