ECS TUNING CLOSED Or something?

matreyia

Major
Apr 19, 2017
1,780
711
0
Ride
335i e93
I been trying to cancel a backordered item on ECS Tuning for a week and they have been MIA... chat window closed, no response to emails, nobody picking up phone. Anyone know what's up? They already charged my card and I ain't looking to sit around waiting for them while my car is on jackstands for weeks.
 

E92-Ghandi

Corporal
Feb 25, 2018
113
39
0
Ride
2010 335i e92 DCT
I placed an order a week ago and received it today, i'm on the other side of the world.
Last communication was on the 7th!! not sure what's happening in your case.
 

tisdrew

Corporal
Jun 27, 2017
179
91
0
Ride
09 335i 6MT
I got an order two weeks ago, shipped in like 2 days, fairly quick.
 

9krpmrx8

Lieutenant
Nov 5, 2016
508
290
0
San Antonio, Texas
I ordered a new belly pan Saturday and it shipped today. I also emailed them about details on a scratch and dent item and they responded the same day.